FAQ - Bunny Themes

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Get Instant Support

    From the checkout page, you can create an account. Once you have an account, you can pay using PayPal or other payments methods.

    If you have a theme that allows you to upgrade to the next level, you can. For example, if you have the Personal 1-year Theme, you can upgrade to the Personal Lifetime option. You can also upgrade to the All Access membership. All upgrades will be prorated (paying the difference of what you originally paid to that of what you are upgrading to.

    No, you must visit our website to renew it. 
    We do advise that you renew your theme or membership before it expires to continue theme updates and support.

    Right after making the payment, you should get an email with a download link. Order processing or email delivery to you might take a moment longer than usual. Please double-check your spam folder. If you haven't opened the letter promptly, log into our customer area for an instant download, or email us at bunnythemes@gmail.com at and we would be happy to help.

    Click on “Buy Theme” and pay through Paypal,Stripe, Visa, MasterCard, Discover and American Express. you will get the download link on your email or you can download it from your “My Account” page.

    If you have purchased a lifetime plan, you can get support and updates as long as these themes are on the market. Other plans include 1 year of updates and support. Calculated from the date of purchase.

    Yes, we offer refunds to any unsatisfied customer up to 10 days after purchase. If you would like your money back, simply submit a support ticket with a request.

    When you install your theme and enter in your license key, this allows you to receive important theme updates and premium support. You also need to make sure that you keep your license key renewed and active until you decide to move on to a different theme.

    Support will cover questions or problems relating to our themes. Support also covers any issues that you may experience with the bunnytheme.com website. Unfortunately, it does not cover third-party plugins, services, customization requests, or modifications that were made to the theme.